Terms and Conditions

1. Acceptance of Terms

By accessing and using ColorMeBooks ("the Service," "we," "our," or "us"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and ColorMeBooks. Please read them carefully.

2. Description of Service

ColorMeBooks provides an AI-powered platform that allows users to:

• Generate custom coloring book pages from text prompts
• Convert photos into coloring book line art
• Create personalized coloring books
• Order professionally printed and bound physical coloring books

We use artificial intelligence technology and third-party printing services to fulfill your orders. The final product is a physical book delivered to your specified address.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account if you:

• Violate these Terms and Conditions
• Provide false or misleading information
• Engage in fraudulent activity
• Use the Service for illegal purposes

4. Intellectual Property Rights

4.1 Your Content

You retain ownership of any text prompts, photos, or other content you upload ("Your Content"). By using our Service, you grant us a limited license to:

• Process Your Content to generate coloring book pages
• Store Your Content for the purpose of providing the Service
• Use Your Content to fulfill your order

4.2 Generated Images

Images generated by our AI system based on Your Content are owned by you. You may:

• Use the generated images for personal, non-commercial purposes
• Print and distribute physical copies of books you order
• Share individual pages for personal use

You may not:

• Sell or commercially distribute the generated images
• Mass-produce books for commercial purposes
• Claim the images as solely your original creation
• Use the images in a way that violates any laws or third-party rights

4.3 Our Intellectual Property

The Service, including its design, features, functionality, and underlying technology, is owned by ColorMeBooks and protected by intellectual property laws. You may not:

• Copy, modify, or reverse engineer our Service
• Use our branding, logos, or trademarks without permission
• Create derivative works based on our Service

5. Payment Terms

5.1 Pricing

Prices for our books are displayed in multiple currencies (USD, GBP, EUR, CAD, AUD) and vary based on:

• Number of pages in your book
• Shipping destination
• Selected currency

All prices are clearly displayed before you complete your purchase. We reserve the right to change prices at any time, but price changes will not affect orders already placed.

5.2 Payment Processing

Payments are processed securely through Stripe. We accept major credit and debit cards. By providing payment information, you:

• Confirm you are authorized to use the payment method
• Authorize us to charge the total amount shown
• Accept responsibility for all charges

5.3 Order Confirmation

Once payment is successful:

• You will receive an order confirmation email
• Your order will be submitted to our printing partner
• Production typically begins within 24-48 hours

6. Refunds and Cancellations

Please see our Refund Policy for detailed information about refunds and cancellations.

In summary:

• Before printing: Full refund if you cancel within 2 hours of ordering
• Printing errors: Free replacement or full refund if there's a printing defect
• After delivery: No refunds for change of mind, but we'll help resolve any quality issues

7. User Conduct

You agree not to use the Service to:

• Upload illegal, offensive, or inappropriate content
• Violate any intellectual property rights
• Upload content containing personal information of others without consent
• Generate content that is defamatory, hateful, or discriminatory
• Abuse, harass, or harm others
• Attempt to hack, disrupt, or damage the Service
• Use automated systems (bots) to access the Service
• Resell or commercially exploit the Service

We reserve the right to review and remove any content that violates these terms.

8. Content Moderation

We use automated systems and manual review to ensure content safety. We reserve the right to:

• Review any content you upload or generate
• Reject or remove inappropriate content
• Refuse to process orders containing prohibited content
• Suspend or terminate accounts that violate our policies

Prohibited content includes:

• Nudity, sexual content, or pornography
• Violence, gore, or graphic content
• Hate speech, discrimination, or harassment
• Copyright-infringing material
• Personal information of others
• Illegal or harmful content

9. Shipping and Delivery

Books are printed and shipped by our partner, Lulu. Estimated delivery times:

• UK: 7-10 business days
• USA: 7-10 business days
• Europe: 10-15 business days
• Rest of World: 10-20 business days

These are estimates and may vary during peak seasons. You will receive tracking information once your book ships.

Delivery Issues:

• You are responsible for providing an accurate shipping address
• We are not responsible for delays caused by shipping carriers
• Lost or damaged items during shipping may be eligible for replacement

10. Disclaimers

10.1 Service Availability

We strive to maintain continuous service availability but do not guarantee:

• Uninterrupted access to the Service
• Error-free operation
• That defects will be corrected immediately
• Protection from viruses or harmful components

10.2 AI-Generated Content

Our Service uses artificial intelligence to generate images. You acknowledge that:

• AI-generated results may vary and are not guaranteed to match your exact expectations
• Quality depends on the prompts and photos you provide
• We cannot guarantee specific artistic styles or outcomes
• Generated content may occasionally contain unexpected elements

10.3 Third-Party Services

We use third-party services for printing, shipping, and payment processing. We are not responsible for:

• Delays or errors by third-party providers
• Changes to third-party terms or policies
• Third-party service outages

11. Limitation of Liability

To the maximum extent permitted by law, ColorMeBooks shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage
• Damages exceeding the amount you paid for the specific order

Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless ColorMeBooks from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Content you upload or generate

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal claim, please contact us to resolve the issue informally.

13.2 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13.3 EU Consumers

If you are a consumer in the EU, you may also have the right to use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr

14. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via:

• Email notification (if you have an account)
• Prominent notice on our website

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

16. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and ColorMeBooks.

17. Contact Information

If you have questions about these Terms, please contact us.